Proposed redesign GoSmokeFree.co.uk custom 404 page · mockup for review — not the live site
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404

Sorry — we can’t find that page

It may have moved, sold out, or the link might be out of date. Try a search, or jump back in with our most popular categories and best sellers below.

← Back to the homepage

Design notes — what changed and why

  1. Search stays front and centre. The current 404 already has a search box; we keep it, made larger, with clearer copy. The header search is also retained so behaviour matches the rest of the site. Both submit to the store’s standard /search.php?search_query= endpoint.
  2. Popular categories give crawlers and users a path onwards. Six tiles mirror the store’s own “Popular Categories” footer list, plus a link to All Brands. This turns a dead end into internal links to the site’s most important category pages.
  3. Best sellers recover the sale. Six real products (current homepage features) with image, name and price. In BigCommerce these can be hard-coded and refreshed periodically, or fetched client-side from the Storefront API — see the implementation notes in the recommendations document.
  4. Help links deflect support contacts. Users landing on a 404 from an old email or link often want delivery, returns or contact info — one tap away instead of a dead end.
  5. The page must keep returning a real HTTP 404 status. This is a content change only — no redirect to the homepage, no 200 status, so search engines still drop dead URLs correctly.